Blog, Customer Service Ryan Richardson Blog, Customer Service Ryan Richardson

An Unsolicited Warning

The following arrived in my e-mail inbox last week unbidden by me, I cannot vouch for its provenance and names have been changed to protect the innocent (or guilty as the case may be). The original message was also quite long, so it has been edited for brevity and it certainly seems like one of those pieces of Internet folklore that gets passed around.

To Whom It May Concern:

I am apology for this interruption. I would like to share my true but sad story with you. It’s all about my wedding photographer. I hope all other brides will not go through the same experience as I did...

We had our wedding reception last year and hired “STUDIO X” as our wedding photography company. I picked a very experienced photographer and everything went well. But then 3 weeks before my wedding, Studio X said my photographer get busy on my day and they’ll send another photographer to me. I have no choice and I did not have much time to search again, so I accepted their offer. I can’t believe it was our nightmare to start! My photographer was horrible and very unprofessional.  He lost our photos. When we received our wedding photos a month after our wedding from Studio X, we found that a good portion of our photos was missing and the little that they had given us was amateurish and horrific.. This made us very upset. We contacted the company on numerous occasions and they refuse to assist us or take any responsible actions. We have yet to receive any of the photos back, an apology, compensation or any type of assistance…

…Nothing can replace memories of our wedding day and Studio X have definitely robbed us of that. This horrible experience has caused much unnecessary stress, pain and sorrow as a newlywed couple. 

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Blog, contest Ryan Richardson Blog, contest Ryan Richardson

2010 Wedding Photography Giveaway

After wedding season is over, it's time to think about engagements and your own plans. Between Thanksgiving and Valentine's Day is a boom time for engagements, as friends and family are gathered around and nostalgia runs through the season like lights around the tree (that will not be taken down until late January, after the Christmas bills have gone as well).

So the winter is also a time for planning weddings, an activity full of its own headaches and hassles. Here at Ryan Richardson Photography I'd like to make that planning as simple as possible by giving away a deluxe wedding package to one lucky couple getting married from June 2010 through May 2011.

The winner, decided in March of 2010, will receive my deluxe wedding package - a $4,500 value. This great package includes:

  • A 2 hour engagement session ahead of the wedding, to help announce your love to the world.
  • 2 hours for a bridal portrait session or rehearsal coverage.
  • 2 photographers on the day of your event.
  • 8 hours of coverage on your special day.
  • 100 image online gallery
  • 1 heirloom wedding album, to share the story of your wedding.
  • 2 small keepsake parent albums
  • A CD of high-resolution and web-resolution files
  • Artistic enhancement on all delivered files
  • A spiral-bound proof book
  • $250 Print Credit

Two runners up will receive free engagement sessions.

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